{"id":895,"date":"2025-08-20T14:47:38","date_gmt":"2025-08-20T12:47:38","guid":{"rendered":"https:\/\/beautystudioariya.com\/?page_id=895"},"modified":"2025-11-12T15:02:03","modified_gmt":"2025-11-12T14:02:03","slug":"opci-uvjeti-poslovanja","status":"publish","type":"page","link":"https:\/\/beautystudioariya.com\/en\/opci-uvjeti-poslovanja\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"895\" class=\"elementor elementor-895\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2173732 e-con-full e-flex e-con e-parent\" data-id=\"2173732\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b299cb elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"8b299cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70fb23b elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"70fb23b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t\t<nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\" data-no-translation=\"\" data-trp-gettext=\"\">Homepage<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a4384c6 e-con-full e-flex e-con e-parent\" data-id=\"a4384c6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-fc6b614 e-con-full e-flex e-con e-child\" data-id=\"fc6b614\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7af2264 elementor-widget__width-initial apl-content elementor-widget elementor-widget-text-editor\" data-id=\"7af2264\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"body\" dir=\"auto\">Welcome to the webshop <strong>Beauty Studio Ariya<\/strong>. These Terms and Conditions of Business govern the rights and obligations between <strong>Klorijana j.d.o.o.<\/strong> Klorijana j.d.o.o. as the seller and the webshop user as the buyer of products. By using this website and ordering products, you confirm that you have read and agree to these terms and conditions.<\/p><h4 dir=\"auto\">\u00a0<\/h4><h4 dir=\"auto\"><strong>1. Merchant Information<\/strong><\/h4><p class=\"body\" dir=\"auto\"><strong>Company name<\/strong>: Klorijana j.d.o.o.<br \/><strong>Registered Office \/ Headquarters:<\/strong>: Janka Poli\u0107a Kamova 101, 51000 Rijeka, Hrvatska<br \/><strong>OIB<\/strong>: 77530065488<br \/><strong>Email address<\/strong>: <a href=\"mailto:info@beautystudioariya.com\">info@beautystudioariya.com<\/a><br \/><strong>Web address<\/strong>: <a href=\"https:\/\/beautystudioariya.com\/en\/\">www.beautystudioariya.com<\/a><\/p><h4 dir=\"auto\">\u00a0<\/h4><h4 dir=\"auto\"><strong>2. Product Description<\/strong><\/h4><p class=\"body\" dir=\"auto\">All products displayed on the webshop are described in detail. Images are for illustrative purposes only and may differ from the actual appearance of the product. Instructions for use are provided with each product, and the buyer is responsible for checking the information before use.<\/p><h4 dir=\"auto\">\u00a0<\/h4><h4 dir=\"auto\"><strong>3. Prices<\/strong><\/h4><p class=\"body\" dir=\"auto\">All prices are expressed in euros (EUR) and include VAT.<br \/>Prices are valid at the time of order confirmation and may change without prior notice. Delivery costs are not included in the price unless otherwise indicated.<\/p><h4 dir=\"auto\">\u00a0<\/h4><h4 dir=\"auto\"><strong>4. Orders and Payment<\/strong><\/h4><p class=\"body\" dir=\"auto\">Purchases are made through the webshop <a href=\"https:\/\/beautystudioariya.com\/en\/\">www.beautystudioariya.com<\/a>.<\/p><p>Proizvodi se naru\u010duju odabirom, kori\u0161tenjem menija i popunjavanjem elektronskog formulara. Kupac mo\u017ee naru\u010diti i kupiti proizvod kao registrirani ili neregistrirani korisnik. Proizvod se smatra naru\u010denim kada kupac pro\u0111e cijeli postupak narud\u017ebe.<\/p><p>Pla\u0107anje naru\u010denih proizvoda mogu\u0107e je obaviti na slijede\u0107e na\u010dine:<\/p><p>Karti\u010dnim pla\u0107anjem (Mastercard\u00ae, Maestro\u00ae, Visa, Diners, Discover)<br \/>Cash on delivery<br \/>Op\u0107om uplatom \/ virmanom \/ e-bankingom<\/p><p>U trenutku kada je narud\u017eba zaprimljena, Beauty Studio Ariya \u0107e elektronskim putem u obliku e-maila obavijestiti kupca o tome da je narud\u017eba zaprimljena odnosno da je proizvod uspje\u0161no naru\u010den.<\/p><p>Ukoliko ne dobijete obavijest iz prethodnog stavka preporu\u010deno je provjeriti:<\/p><p>da li je poruka u Junk\/Spam folderu<br \/>da li je mailbox pun<br \/>da li se artikli nalaze u ko\u0161arici , te ako nisu potrebno je ponoviti proces naru\u010divanja<\/p><p>Nakon preuzimanja po\u0161iljke od strane dostave kupac \u0107e biti obavije\u0161ten putem e-maila da je po\u0161iljka poslana.<\/p><p>U slu\u010daju pla\u0107anja e-bankingom i op\u0107om uplatom, ugovor se smatra sklopljenim u trenutku kada Beauty Studio Ariya zaprimi potvrdu da je iznos narud\u017ebe upla\u0107en.<\/p><p>Ukoliko je proizvod naru\u010den, a kao na\u010din pla\u0107anja je odabran e-banking ili op\u0107a uplata, Beauty Studio Ariya se obvezuje rezervirati proizvod na skladi\u0161tu u trajanju od 3 radna dana, ne uklju\u010duju\u0107i subotu. Nakon isteka 3 radna dana od primitka narud\u017ebe, Beauty Studio Ariya ne jam\u010di za raspolo\u017eivost proizvoda.<\/p><p>Cijena po\u0161tarine nije uklju\u010dena u cijenu proizvoda.<\/p><p>Ukoliko je kao oblik pla\u0107anja odabrano pla\u0107anje e-bankingom ili op\u0107om uplatnicom, a Beauty Studio Ariya ne raspola\u017ee naru\u010denim proizvodom zbog nedostatka robe na skladi\u0161tu, o tome \u0107e, u primjerenom roku, kupac biti obavije\u0161ten te \u0107e Beauty Studio Ariya u dogovoru sa kupcem izvr\u0161iti povrat upla\u0107enih nov\u010danih sredstava.<\/p><p>U slu\u010daju gore navedene uplate, kupac odgovara i snosi rizik za to\u010dnost i istinitost dostavljenih podataka s obzirom na to da \u0107e Beauty Studio Ariya izvr\u0161iti povrat sredstava sukladno dostavljenim podacima.<\/p><h4><strong>5. Izjava o sigurnosti online pla\u0107anja<\/strong><\/h4><p>Pri pla\u0107anju na na\u0161oj web trgovini koristite CorvusPay \u2013 napredni sustav za siguran prihvat platnih kartica putem interneta.<\/p><p>CorvusPay sustav osigurava potpunu tajnost Va\u0161ih karti\u010dnih i osobnih podataka ve\u0107 od trenutka kada ih upi\u0161ete u CorvusPay platni formular. Platni podaci proslje\u0111uju se \u0161ifrirano od Va\u0161eg web preglednika do banke koja je izdala Va\u0161u karticu. Na\u0161a trgovina nikada ne dolazi u kontakt s cjelovitim podacima o Va\u0161oj platnoj kartici. Tako\u0111er, podaci su nedostupni \u010dak i djelatnicima CorvusPay sustava. Izolirana jezgra samostalno prenosi i upravlja osjetljivim podacima, \u010duvaju\u0107i ih pri tom potpuno sigurnima.<\/p><p>Formular za upis platnih podataka osiguran je SSL transportnom \u0161ifrom najve\u0107e pouzdanosti. Svi skladi\u0161teni podaci dodatno su za\u0161ti\u0107eni \u0161ifriranjem, kori\u0161tenjem kriptografskog ure\u0111aja certificiranog prema FIPS 140-2 Level 3 standardu. CorvusPay zadovoljava sve zahtjeve vezane uz sigurnost on-line pla\u0107anja propisane od strane vode\u0107ih karti\u010dnih brandova, odnosno posluje sukladno normi \u2013 PCI DSS Level 1 \u2013 najvi\u0161i sigurnosni standard industrije platnih kartica. Pri pla\u0107anju karticama uvr\u0161tenim u 3-D Secure program Va\u0161a banka uz valjanost same kartice dodatno potvr\u0111uje i Va\u0161 identitet pomo\u0107u tokena ili lozinke.<\/p><p>Corvus Pay sve prikupljene informacije smatra tajnom i tretira ih u skladu s tim. Informacije se koriste isklju\u010divo u svrhe za koje su namijenjene. Va\u0161i osjetljivi podaci u potpunosti su sigurni, a njihova privatnost zajam\u010dena je najmodernijim za\u0161titnim mehanizmima. Prikupljaju se samo podaci nu\u017eni za obavljanje posla sukladno propisanim zahtjevnim procedurama za on-line pla\u0107anje.<\/p><p>Sigurnosne kontrole i operativne procedure primijenjene na na\u0161u infrastrukturu osiguravaju trenutnu pouzdanost CorvusPay sustava. Uz to odr\u017eavanjem stroge kontrole pristupa, redovitim pra\u0107enjem sigurnosti i dubinskim provjerama za sprje\u010davanje ranjivosti mre\u017ee te planskim provo\u0111enjem odredbi o informacijskoj sigurnosti trajno odr\u017eavaju i unaprje\u0111uju stupanj sigurnosti sustava za\u0161titom Va\u0161ih karti\u010dnih podataka.<\/p><p>Hvala \u0161to koristite CorvusPay!<\/p><h4><strong>Security of online payments<\/strong><\/h4><p>While conducting payments on our web shop you are using CorvusPay \u2013 an advanced system for secure acceptance of credit cards on the Internet.<br \/>CorvusPay system ensures complete privacy of your credit card data and personal data from the moment you type them into the CorvusPay payment form. Data required for billing is forwarded encrypted from your web browser to the bank that issued your payment card. Our store never comes into contact with your sensitive payment card data. Similarly, CorvusPay operators cannot access your complete cardholder data. An isolated system core independently transmits and manages sensitive data while at the same time keeping it completely safe.<\/p><p>The form for entering payment data is secured by an SSL transmission cipher of the greatest reliability. All stored data is additionally protected by hi-grade encryption, using hardware devices certified by FIPS 140 2 Level 3 standard. CorvusPay fulfills all of the requirements for safe online payment prescribed by the leading credit card brands, operating in compliance to the PCI DSS Level 1 standard \u2013 the highest security standard of the payment card industry.<\/p><p>Payments made by cards enroled with the 3-D Secure program are further authenticated by the issuing bank, confirming your identity through the use of a token or a password.<\/p><p>All information collected by Corvus Pay is considered a secret and treated accordingly. The information is used exclusively for the purposes for which they were intended. Your sensitive data is fully secure and it\u2019s privacy is guaranteed by the state of the art safeguard mechanisms. We collect only the data necessary for performing the work in accordance with the demanding prescribed procedures for online payment.<\/p><p>Security controls and operating procedures applied within the CorvusPay infrastructure not only ensure current reliability of CorvusPay but permanently maintain and enhance the security levels of protecting your credit card information by maintaining strict access controls, regular security and in-depth system checks for preventing network vulnerabilities.<\/p><p>Thank you for using CorvusPay!<\/p><h4 dir=\"auto\"><strong>6. Dostava<\/strong><\/h4><p class=\"body\" dir=\"auto\">Delivery is carried out by the DPD delivery service in the Republic of Croatia, Slovenia, Austria, Hungary, the Czech Republic, Germany and Slovakia.<br \/>Delivery time is 2 to 4 business days, depending on product availability and customer location.<br \/>The customer will be notified of the shipment status via email. The delivery cost is displayed at the checkout.<\/p><h4 dir=\"auto\">\u00a0<\/h4><h4 dir=\"auto\"><strong>7. Povrati i reklamacije<\/strong><\/h4><p class=\"body\" dir=\"auto\">The customer has the right to unilaterally terminate the contract within 14 days of receiving the product, in accordance with the Consumer Protection Act.<br \/>The products must be unused, undamaged, and in their original packaging. The customer bears the cost of return.<\/p><p class=\"body\" dir=\"auto\">Reklamacije zbog o\u0161te\u0107enja ili pogre\u0161nog proizvoda mogu\u0107e su u roku od 7 dana.\u00a0<\/p><p>Da biste mogli ostvariti pravo na jednostrani raskid ovoga Ugovora, morate nas obavijestiti o svojoj odluci o jednostranom raskidu ugovora prije isteka roka i to nedvosmislenom izjavom poslanom elektroni\u010dkom po\u0161tom na adresu <strong><a href=\"mailto:info@beautystudioariya.com\">info@beautystudioariya.com<\/a><\/strong>, u kojoj \u0107ete navesti svoje ime i prezime, adresu, broj telefona, telefaksa ili adresu elektroni\u010dke po\u0161te, a mo\u017eete koristiti i predlo\u017eeni primjer obrasca za jednostrani raskid ugovora.<\/p><h4><strong>PRIMJER OBRASCA ZA JEDNOSTRANI RASKID UGOVORA\u00a0<\/strong><\/h4><p>Ime, prezime i adresa potro\u0161a\u010da ____________________\u00a0<\/p><p>Prima: Beauty studio Ariya, Trg slobode 6, 51415 Lovran, <strong><a href=\"mailto:info@beautystudioariya.com\">info@beautystudioariya.com<\/a><\/strong>.<\/p><p>Ja _____________________ ovim izjavljujem da jednostrano raskidam Ugovor o prodaji sljede\u0107e robe_________________\u00a0\u00a0\u00a0 , naru\u010dene\/primljene dana ______________________\u00a0<\/p><p>potpis potro\u0161a\u010da (samo ako se ovaj obrazac ispunjava na papiru)\u00a0<\/p><p>Datum:\u00a0<\/p><p>Potvrdu primitka izjave ili obrasca za jednostrani raskid ugovora dostavit \u0107emo Vam, bez odga\u0111anja, elektronskom po\u0161tom.\u00a0<\/p><p>Rok za jednostrani raskid iznosi 14 dana od dana kada je Vama ili tre\u0107oj osobi koju ste Vi odredili, a koja nije prijevoznik, roba koja je predmet ugovora predana u posjed.\u00a0<\/p><p>Ako jednostrano raskinete ovaj Ugovor, izvr\u0161it \u0107emo povrat novca koji smo od Vas primili, uklju\u010duju\u0107i i tro\u0161kove isporuke, bez odga\u0111anja, a najkasnije u roku od 14 dana od dana kada smo zaprimili Va\u0161u odluku o jednostranom raskidu ugovora, osim ukoliko ste odabrali drugu vrstu isporuke a koja nije najjeftinija standardna isporuka koju smo mi ponudili,\u00a0<\/p><p>Povrat novca bit \u0107e izvr\u0161en na isti na\u010din na koji ste Vi izvr\u0161ili uplatu. U slu\u010daju da pristajete na drugi na\u010din povrata pla\u0107enog iznosa, ne snosite nikakve tro\u0161kove u odnosu na povrat.\u00a0<\/p><p>Povrat novca mo\u017eemo izvr\u0161iti tek nakon \u0161to nam roba bude vra\u0107ena ili nakon \u0161to nam dostavite dokaz da ste nam robu poslali nazad.\u00a0<\/p><p>Smatra se da ste izvr\u0161ili svoju obvezu na vrijeme ako prije isteka naprijed navedenog roka po\u0161aljete ili predate robu nama, odnosno osobi koju smo ovlastiti za primanje robe.\u00a0<\/p><p>Izravne tro\u0161kove povrata robe morate snositi sami.\u00a0<\/p><p>Odgovorni ste za svako umanjenje vrijednosti robe koje je rezultat rukovanja robom, osim onog koje je bilo potrebno za utvr\u0111ivanje prirode, obilje\u017eja i funkcionalnosti robe\u00a0<\/p><p>Potro\u0161a\u010d nema pravo na jednostrani raskid ugovora ako je:\u00a0<\/p><ul><li>predmet ugovora zape\u010da\u0107ena roba koja zbog zdravstvenih ili higijenskih razloga nije pogodna za vra\u0107anje, ako je bila otvorena nakon dostave\u00a0<\/li><\/ul><ul><li>predmet ugovora lako pokvarljiva roba ili roba kojoj brzo istje\u010de rok uporabe\u00a0<\/li><\/ul><h4><strong><br \/>8. Prigovori<\/strong><\/h4><p>Reklamacije se (sukladno \u010dlanku 10 ZZP) zaprimaju pismenim putem na mail: <a href=\"mailto:info@beautystudioariya.com\"><span class=\"elementor-icon-list-text\">info@beautystudioariya.com<\/span><\/a> ili na adresu Klorijana j.d.o.o., Trg slobode 6, 51415 Lovran \u2013 Za web shop.<br \/>Prilikom povrata naru\u010denog artikla kupac snosi tro\u0161ak povrata. Ukoliko je u\u010dinjena pogre\u0161ka od strane tvrtke Klorijana j.d.o.o. ili se radi o gre\u0161ki na naru\u010denom artiklu, tro\u0161kove povrata snosi Klorijana j.d.o.o.<br \/>U slu\u010daju povrata\/reklamacije, Kupac je du\u017ean o svom tro\u0161ku vratiti proizvod Prodavatelju. Prodavatelj je du\u017ean u roku od 30 dana od dana primitka pisane reklamacije Kupcu popraviti ili zamijeniti proizvod ili vratiti Kupcu cjelokupan pla\u0107eni iznos uve\u0107an za zatezne kamate, ra\u010dunaju\u0107i od primitka pisane obavijesti o raskidu ugovora.<\/p><h4 dir=\"auto\"><strong><br \/>9. Za\u0161tita osobnih podataka<\/strong><\/h4><p class=\"body\" dir=\"auto\">Klorijana j.d.o.o. is committed to protecting user privacy. The collected data is used solely for order processing and improving the user experience.<\/p><h4 dir=\"auto\">\u00a0<\/h4><h4 dir=\"auto\"><strong>10. Odgovornost<\/strong><\/h4><p class=\"body\" dir=\"auto\">The seller assumes no responsibility for possible allergic reactions or side effects that may occur from using the products. The customer is obliged to carefully review the ingredients and instructions before use.<\/p><h4 dir=\"auto\">\u00a0<\/h4><h4 dir=\"auto\"><strong>11. Rje\u0161avanje sporova<\/strong><\/h4><p class=\"body\" dir=\"auto\">Any disputes between the seller and the customer will be attempted to be resolved through mutual agreement. If an agreement cannot be reached, the competent court in Rijeka will have jurisdiction.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Dobrodo\u0161li na webshop Beauty Studio Ariya. Ovim Op\u0107im uvjetima poslovanja ure\u0111uju se prava i obveze izme\u0111u Klorijana j.d.o.o. kao prodavatelja i korisnika webshopa kao kupaca proizvoda. Kori\u0161tenjem ove web stranice i naru\u010divanjem proizvoda potvr\u0111ujete da ste upoznati i suglasni s ovim uvjetima. \u00a0 1. Podaci o trgovcu Naziv tvrtke: Klorijana j.d.o.o.Sjedi\u0161te: Janka Poli\u0107a Kamova 101, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-895","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/beautystudioariya.com\/en\/wp-json\/wp\/v2\/pages\/895","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beautystudioariya.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/beautystudioariya.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/beautystudioariya.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/beautystudioariya.com\/en\/wp-json\/wp\/v2\/comments?post=895"}],"version-history":[{"count":19,"href":"https:\/\/beautystudioariya.com\/en\/wp-json\/wp\/v2\/pages\/895\/revisions"}],"predecessor-version":[{"id":1763,"href":"https:\/\/beautystudioariya.com\/en\/wp-json\/wp\/v2\/pages\/895\/revisions\/1763"}],"wp:attachment":[{"href":"https:\/\/beautystudioariya.com\/en\/wp-json\/wp\/v2\/media?parent=895"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}